Products
Ice Cube Machine
Soft Icecream Machine
Slush Machine
Contacts
About us
Our Philosophy
Company Info
Notice
Notice
Service&Support
Registration Inquiry
"ISTRO Co., Ltd." (hereinafter referred to as "Company") We value your personal information and comply with the Act on Promotion of Information and Communication Network Utilization and Information Protection. Through the personal information handling policy, the company informs you of the use and method of personal information provided by customers and what measures are being taken to protect personal information. If the company revises its personal information handling policy, it will post it through its website's personal information processing policy. ■ Matters concerning changes in personal information processing policies ο This policy will be effective from March 27, 2023. ■ Personal information items you collect The company collects the following personal information for service applications and consultations.> ο Collection items: name, email, contact information, service usage history, access log, cookies, access IP information ο How to collect personal information: Website (Q&A) ■ Purpose of collection and use of personal information The company utilizes the collected personal information for the following purposes. ο Fulfillment of contracts for service provision and settlement of charges for service provision Providing content, delivering goods, or sending bills, etc ο A/S, etc. Processing Handling complaints, handling complaints, etc., and delivering notices ο Use for marketing and advertising Development and specialization of new services (products) ■ Period of retention and use of personal information, procedures and methods of destruction In principle, the company destroys the collected personal information without delay after the purpose of use is achieved. The procedure and method of destruction are as follows. ο Destruction procedure After the purpose is achieved, the information entered by the member is transferred to a separate DB (a separate filing box for paper) and stored for a certain period of time according to internal policies and other related laws (see retention and use period). Personal information transferred separately is not used for any purpose other than the purpose of retention unless it is under the law. ο How to dig - Personal information stored in the form of an electronic file is deleted using a technical method that cannot reproduce the record. - Personal information stored in the form of records, prints, and documents other than the above types shall be deleted by crushing or incineration. ■ The rights of users and legal representatives and the method of exercising them Users and legal representatives can inquire or request deletion of the personal information of themselves or children under the age of 14 at any time. In order to inquire and modify personal information of users or children under the age of 14, it can be corrected or deleted after going through the identity verification process through the headquarters' inquiry bulletin board and the customer center. Or contact the person in charge of personal information protection in writing, by phone or e-mail, and we will take action without delay. If you request correction for errors in personal information, we will not use or provide such personal information until the correction is completed. In addition, if the wrong personal information has already been provided to a third party, we will notify the third party of the correction processing result without delay so that the correction can be made. The company processes personal information terminated or deleted at the request of the user or legal representative as specified in the "Personal Information Collected by the Company" and cannot be viewed or used for any other purpose. ■ Matters concerning the installation, operation, and rejection of an automatic personal information collection device The company operates 'cookies' that store and find your information from time to time. Cookies are very small text files sent to your web browser by the server used to run your company's website and stored on your computer's hard disk. The company uses cookies for the following purposes. ▶ Purpose of use, such as cookies - Target marketing and personalized services are provided by analyzing the frequency of access and visiting hours of members and non-members, identifying user tastes and interests, identifying history, and identifying the degree of participation in various events and the number of visits You have the option of installing cookies. Therefore, you can either allow all cookies by setting options in your web browser, go through the verification every time the cookies are saved, or refuse to save all cookies. ▶ How to Reject Cookie Settings For example, if you want to reject cookie settings, you can allow all cookies by selecting the options in your web browser, go through the verification each time you save them, or refuse to save all cookies. Example of how to set up (for Microsoft Edge) : ··> Settings > Cookies and Site Permissions > Cookies and Saved Data at the top of the web browser However, if you refuse to install cookies, there may be difficulties in providing the service. ■ Civil service regarding personal information In order to protect the personal information of customers and handle complaints related to personal information, the company designates the relevant department and the person in charge of personal information protection as follows. You may contact the person in charge of personal information protection or the department in charge of any complaints related to personal information protection arising from the use of the company's services. The company will respond quickly and sufficiently to users' inquiries. If you need counseling on other personal information infringement, please contact the institution below. ■ Personal Information Protection Manager Management Division Headquarters 1. Privacy portal (https://www.privacy.go.kr ) 2. Personal Information Association (https://www.eprivacy.or.kr ) 3. Cyber Investigation Division of the Scientific Investigation Division of the Supreme Prosecutors' Office (https://cybercid.spo.go.kr ) 4. National Police Agency Cyber Investigation Bureau (https://www.cyber.go.kr )
I agree to
collect personal information
collections.
